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Building Reliable IP Telephony Systems

Published by ShoreTel on Aug 21, 2009

One of the most important pieces of keeping a business afloat is reflected in its voice system. This white paper takes a comprehensive, yet understandable, look into the world of IP telephony systems by defining reliability and availability, and discussing the important pieces to review when selecting a voice system.

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Browse Related Categories :
Best Practices , Call Center Management , Call Center Software , Enterprise Applications , IP Networks , IP Telephony , Network Architecture , Quality Of Service , Smart Phones , Total Cost of Ownership , Voice Over IP , Voice Recognition