Small and medium-sized businesses (SMBs) can benefit from the expansive use of information technology (IT) just as much as their larger counterparts. Indeed, in many cases they have to, because to trade they need to interact with business partners of all sizes and IT failure affects not just internal users but those of third parties.
To this end, any SMB’s IT infrastructure needs to be resilient and secure. All too often it is not and when this is the case the SMB loses competitive advantage.