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IEX

IEX
INFORMATION
Phone :
(800) 433-7692
Address :
2425 N. Central Expressway Richardson, TX 75080

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About This Company :
IEX Corporation, a NICE Systems Ltd. company (NASDAQ: NICE), is a leading provider of feature-rich, scalable workforce management solutions that enable contact centers to improve planning and scheduling, enhance performance and streamline tasks. Founded in 1988, Richardson, Texas-based IEX has a strong global market presence in over 50 countries with more than 900,000 agents in over 3,000 sites. The award-winning IEX® TotalView® Workforce Management system is part of the NICE SmartCenter family products, which combines complementary contact center applications -- quality management, interaction analytics, recording, customer feedback, workforce management and performance management -- with a structured services methodology and an open, unified framework.

Research From This Company :
Performance Management: Build Versus Buy
Realizing the Full Promise of Workforce Management Technology
Making the Complex Simple: Efficient and Effective Contact Center Growth
 
Corporate Website : www.iex.com
 
   
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