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eGain

eGain
INFORMATION
Phone :
(650) 230-7500
Address :
345 E. Middlefield Road
Mountain View, CA 94043

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About This Company :
eGain is a leading provider of customer service and contact center software for in-house or on-demand SaaS deployment. For more than a decade, the world's largest companies have relied on eGain to transform their traditional call centers, help desks, and web customer service operations into multichannel customer interaction hubs. Based on the Power of One™, the concept of one unified platform for multichannel customer interaction and knowledge management, these hubs enable dramatically improved customer experience, end-to-end service process efficiencies, increased sales, and enhanced contact center performance.

Research From This Company :
Customer Centered Service: A Clear Path to Loyalty
eService: Winning in the Global Marketplace
Interactions: The Foundation of Business Relationships
 
Corporate Website : www.egain.com
 
   
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