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Workforce Management

Workforce Management (WFM) encompasses all the responsibilities for maintaining a productive and happy workforce. Sometimes referred to as HRMS systems, or even the larger ERP systems (Oracle, PeopleSoft, SAP). There are many software vendors within this space. In addition, there are niche players who specialize in one or two areas of practice.

Results 1 - 25 of 56 matches Sort Results By : Published Date | Title | Company name
Anticipating and Resolving Resource Overloads
By : Project Success, Inc. Published Date: Nov 06, 2007
Most project resources perform work and include such entities as personnel, equipment and contractors. However, the concept of a resource (and the techniques of resource management presented in this paper) can also be applied to entities that do not perform work, but which must be available in order for work to be performed.
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Project Success, Inc.
The Greening of Training: How Sustainability is Reshaping Organizational Learning
By : SkillSoft Published Date: Dec 31, 2007
Is your company “going green?” Would you like it to? This paper looks at corporate sustainability efforts and the pivotal role that the learning department can play in them. Also included are practical ideas for making training more environmentally-friendly.
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SkillSoft
The Impact of Work Force Agility on Business Performance
By : SkillSoft Published Date: Nov 16, 2007
Agility is an issue that is becoming more and more prominent in businesses across industries. While it is a common goal, its meaning can be somewhat ambiguous. Depending on the context, agility can mean different things to different organizational units. But one common thread persists: the accelerating speed of change. Change is not only driving organizations to keep up and anticipate, but more so to be its catalyst in order to be competitively positioned.
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SkillSoft
The Next Generation of HR Shared Services
By : SAP Published Date: Mar 01, 2008
Learn how top-performing companies are excelling in using shared services for HR through smart, ongoing leveraging of organization, process, and technology models. They are reducing transactional costs, eliminating processing errors, enabling fast integration of acquisitions, and more.
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SAP
Winning the War for Talent: Effective Talent Management in the Upstream Oil and Gas Industry
By : SAP Published Date: Apr 23, 2008
Learn how oil and gas companies can win the war for attracting the highly skilled employees that the industry demands. ASUG/SAP benchmarking studies provide strategies that fuel successful talent management.
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SAP
Winning the War for Talent in the High-Tech Industry
By : SAP Published Date: Feb 11, 2008
High-tech companies face a range of complex business challenges due to global expansion, shifting demographics, and continuous competitive pressures. Read why the high-tech HR organization finds itself at the forefront of many of these challenges, and what they must do to rise above them.
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SAP
Benchmark Study 2007: The Future of Learning
By : SkillSoft Published Date: Nov 01, 2007
Take an in-depth look at how employees use e-learning; when and where they do it; what specific skills e-learning has enabled them to develop; how these skills have been put into practice in the workplace; and whether the knowledge gained is widely shared.
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SkillSoft
Extending Reach and Ensuring Effectiveness of Leadership Development
By : SkillSoft Published Date: Aug 09, 2007
Leadership is an important element of organizational success. So, it is not surprising that many companies look for ways to extend the benefits of leadership development to more employees. Technology-based learning approaches such as online courses, books and video programs can be used effectively to develop employees at all levels.
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SkillSoft
Human Capital Management for the Public Sector
By : SAP Published Date: Oct 29, 2007
Discover how public sector agencies are shifting the focus in HR departments from transactional activities to performance with strategic human capital management. SAP solutions support this initiative, helping streamline processes, reduce costs, and optimize finite personnel resources.
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SAP
Linking Learning to the Broader Human Capital Strategy
By : SkillSoft Published Date: Nov 03, 2005
The learning and training departments of many companies admire the learning and competencies power demonstrated by IBM’s transformation from a hardware company to a service company, but are stuck trying to just meet the day-to-day training challenges of workers. Find out how to most efficiently overcome these challenges in this paper.
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SkillSoft
Microsoft Dynamics Role Tailored Business Productivity
By : Microsoft Published Date: Mar 01, 2007

Businesses don’t garner insights or make decisions. Businesses don’t close deals, invent new products, or find new efficiencies. People do. Companies excel when they empower their people to drive the business forward. But to see results, you also have to give your people the right tools, information, and opportunities—because success ultimately comes down to your people.


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Microsoft
Making the Complex Simple: Efficient and Effective Contact Center Growth
By : IEX Published Date: Apr 14, 2008
Customers and business leaders alike demand a great deal of contact centers which cannot easily be met using the simplistic approaches used to develop early, isolated contact centers. In order to provide a top-shelf customer experience, contact centers must adopt sophisticated processes which can evaluate and route calls quickly and effectively to the right agent, and which schedule agents based on their abilities as well as predicted call demand.
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IEX
Performance Management: Build Versus Buy
By : IEX Published Date: Apr 25, 2008
As more companies seek out performance management capabilities to gain a competitive advantage or keep pace with rivals who have already established an edge, the decision to build or buy a performance management solution must be considered. This paper will walk readers through the pros and cons of the build versus buy debate in order to help make practical business decisions for long-term success.
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IEX
Realizing the Full Promise of Workforce Management Technology
By : IEX Published Date: May 07, 2008
Since the cost of staffing in most call centers is between 60 and 70 percent of the total budget, the incremental benefits of selecting the best solution for your operation and implementing it successfully are significant. Companies in the market for a workforce management tool today face a mind-boggling array of choices. Automated workforce management systems range from quite simplistic to highly complex, with a wide range of price tags to match. This paper will help contact center managers navigate the choices.
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IEX
Best Practices in Creating a Strategic Finance Function
By : SAP Published Date: May 17, 2006
Many CFOs and the finance organizations they lead have started to take on new strategic roles within the enterprise. Their goal is to enforce stricter control processes to ensure legal and regulatory compliance, offer strategic insights into the internal and external business environment, and connect the business strategy with daily operations through performance tracking.
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SAP
End User Performance: Building and Maintaining ROI
By : SAP Published Date: Feb 05, 2007
Explore how organizations are achieving strong ROI on their IT by emphasizing user performance. These companies ensure that users are prepared even before the software implementation, and understand the importance of a user-training strategy, not just a user-training delivery system.
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SAP
Human Capital Management: How Top Organizations Drive Company Profits Efficiently
By : SAP Published Date: May 23, 2007
Explore the latest feedback from HR organizations about how they are now taking on a much greater role in strategic business activities. The study finds that HR top performers are managing to strike the right balance between efficient transaction processes, cost, and service delivery.
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SAP
Lower Costs with On-Demand CRM & Accounting/ERP Solutions
By : Netsuite Published Date: Feb 03, 2006
This Yankee Group White Paper, compliments of NetSuite, shows how on-demand applications can significantly reduce cost vs. on-premise applications. See how to reduce the total cost of ownership (TCO) of deploying & integrating CRM & accounting/ERP applications.
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Netsuite
Leveraging the Talent Supply Chain for a Competitive Advantage
By : SAP Published Date: May 11, 2007
Discover how managing the talent supply chain can help professional services providers realize a competitive advantage. Explore the market trends driving the need for talent management and the business practices that support the talent supply chain.
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SAP
SAP Human Capital Management for U.S. Federal Government Organizations
By : SAP Published Date: Apr 26, 2006
Investigate how a U.S. federal agency uses SAP ERP HCM to strategically manage human capital resources for mission alignment and performance achievement – enabling efficient recruitment, process transparency, and new insight.
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SAP
4 Steps Toward Creating a Better Performance Management System
By : Halogen Software Published Date: Feb 01, 2007
Good performance management cannot be reduced to a "magical form," but instead is a process that provides feedback, accountability, and documentation for performance outcomes. It also helps employees to channel their talents toward organizational goals. This paper talks about 4 key areas of Employee Performance Management for your company to focus on.
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Halogen Software
4 Human Resources Documents Every Manager Can't Live Without
By : Atlas Business Solutions Published Date: Feb 15, 2008
Whether you are a seasoned Human Resource professional, or the owner or manager of a small business, understanding the intricacies involved in organizing the Human Resource functions is absolutely essential to running an efficient and legally compliant company. In this whitepaper, you’ll learn about the four main types of HR documents every manager can’t live without.
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Atlas Business Solutions
5S As An Integral Part of Six Sigma
By : Villanova Published Date: Jul 18, 2006
Based on the Japanese words Seiri, Seiton, Seiso, Seiketsu and Shitsuke, the 5S philosophy focuses on effective workplace organization and standardized work procedures. 5S simplifies your work environment, reduces waste and non-value activity while improving quality efficiency and safety. Once fully implemented, the 5S process can increase morale, create positive impressions on customers, and increase efficiency and organization.
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Villanova
6th Sense Analytics Interviews Thomas Koulopoulos, Author of Smartsourcing
By : 6th Sense Analytics Published Date: Sep 17, 2007
During this podcast, you’ll hear from Thomas Koulopoulos, founder of Delphi Group, managing director of Perot Systems Innovation Labs, and author of Smartsourcing. A widely recognized authority on IT, innovation and the globalization of business, Tom was named one of the industry’s six most influential consultants by InformationWeek magazine.
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6th Sense Analytics
6th Sense Analytics Interviews Rusty Weston of Global Services Magazine
By : 6th Sense Analytics Published Date: Sep 18, 2007
Jake Sorofman, Vice President of Marketing for 6th Sense Analytics interviews Rusty Weston, editor in chief of CMP Media’s Global Services magazine, a premier publication focusing on the trends of off-shoring and outsourcing. The discussion focuses on the trend of globally distributed software development.
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6th Sense Analytics
 
Results 1 - 25 of 56 matches Sort Results By : Published Date | Title | Company name
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More Enterprise Applications Topics
Application Integration, Application Performance Management, Best Practices, Business Activity Monitoring, Business Analytics, Business Integration, Business Intelligence, Business Management, Business Metrics, Business Process Automation, Business Process Management, Call Center Management, Call Center Software, Change Management, Corporate Governance, Customer Interaction Service, Customer Relationship Management, Customer Satisfaction, Customer Service, eBusiness, Enterprise Resource Planning, Enterprise Software, eProcurement, Extranets, Groupware Workflow, HIPAA Compliance, IP Faxing, IT Spending, Marketing Automation, Performance Testing, Product Lifecycle Management, Project Management, Return On Investment, Risk Management, Sales & Marketing Software, Sales Automation, Server Virtualization, Simulation Software, Supply Chain Management, System Management Software, Total Cost of Ownership, Video Conferencing, Voice Recognition, Voice Over IP, Workforce Management, Incentive Compensation, Spend Management
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